Common mistakes in pre-employment testing

NEW YORK - JUNE 24: A job seeker looks over t...Image by Getty Images via Daylife

If you have read any of my articles (here or in other publications), you will know that I am not a advocate of the use of employment tests by coaches and trainers.  Personally, I don't think that is our area of experts; nor should it be.  Consequently I don't write about them here.  However, I do reorganize that there may be a place of this kind of testing and since I get asked questions about hem, I do occasionally refer to this category of assessments. And if I come across an article that I find enlightening and worthwhile I like to share it.  Below is one such article.  It is short.  It is simple. It is good.  I want to thank Shawn, the author , for allowing me to post it here.

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Common mistakes in
pre-employment testing

By Shawn Bakker

Using assessments to evaluate job candidates is very different from using assessments for developmental purposes. Avoiding the following common mistakes will help
you get the greatest benefit from pre-employment testing.

Mistake
1
– Using the wrong assessments

There are
assessments designed for selection, assessments designed for
development, and some assessments that can be used in both arenas. When
evaluating your assessment options, make sure the tool has been
validated for selection.

Mistake 2
– Choosing
an assessment before carefully analyzing the job

To choose
an assessment that will be useful for evaluating candidates you need to
know what is important to measure. If you are considering a
pre-employment assessment, start by carefully analyzing the job. When
you have determined what an employee needs in order to be successful you
can then look for assessments that measure those needs.

Mistake
3
– Making hiring decisions based on what seems good,
rather than what is needed.

There can be a significant
difference between what you like and what is needed to do a job
effectively. It is the later that you need to focus on if you are to use
assessments effectively. While a sociable candidate might seem more
attractive, he/she might struggle with a job that does not involve
interpersonal contact. In a similar vein, someone with a high level of
flexibility might sound great, but if their job involves a lot of
standard procedures that must be followed he/she will be less effective.

Mistake
4
– Exclusively relying on assessments

Assessments
can provide useful information about a job candidate’s skills and
potential. However, they are only one source of information and should
be used in conjunction with other evaluation techniques including
interviews, reference checks, and work samples.

Reprinted with permission.

Psychometrics Canada provides assessment tools and consulting for the selection
and development of people. They are the Canadian distributor/trainer of Myers-Briggs
Tool. Follow them on Twitter –
@PsychometricsCA


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Debriefing Assessments: Context – Step 1 with Pam Boney

 Tilt

I had a great time working with Pam Boney, Chief Executive Officer of Tilt Inc. and doing some coach certification training in Italy.  Like most of us, Pam hates to be recorded but she was gracious enough to let me capture some of her thoughts regarding how to debrief her assessment the 360Tilt Leadership Profile. Everything she discusses in these videos relates to any 360 degree that you might be using.  So take a look at one of the best.

This is the first of three short videos.  The first looks at the situational context. While there are 10 steps to Pam's approach, the other seven relate more specifically to her 360Tilt Leadership Profile.

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Question: Is there a direct ROI from assessments?

Perhaps I am missing something but I really don’t see any
valid correlation between ROI and Assessments in general EXCEPT for recruitment
purposes.  Then it really is a test and you can tie your choices from the
assessment directly back to some other measurement tools of success.  But
think – so let’s say a child takes some sort of learning test and discovers or
confirms that they are in fact dyslectic.  There is no value in the test
unless the information is used in another program.  Would the learning
challenge have been discovered otherwise, who knows.  Do the results help
in designing an intervention, probably.  So an assessment can lead to a
focus of attention but it is NOT a stand alone.

Behavioral and even competency assessments are tools to use to
gather information and measure.  It is the program or how this data is
used that is important.  I have read two studies one on EQ but BOTH had
training and coaching involved after the assessment.  When the assessment
was taken again sometime later, the “results” had improved but it was still
required to determine what kinds of results (not just changes on the part of
the people) was expected by the organization.  Team performance
assessments like Lencioni’s 5 Dysfunctions which I also use, might have greater
success assigning ROI but I don’t have any data at this time.

As for behavioural or preference type assessments (Platinum,
Disc, MBTI), there is no right or wrong so ROI isn’t really as relevant –
despite what one might be told.  However, the use of an assessment as a
tool (as I mentioned above) and then used in a program to enhance skills or
whatever AND then measured in changes could be used for some kind of ROI.
In simple terms – assessments should never be used alone.  The question is
do they enhance the results or add to the program that is being used.  The
value of assessments is more anecdotal at best – unless a real test. 

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